As a hair salon owner, you are probably aware of the fact that competition is fierce and you have to bring some added value to your business. The industry has expanded in the past years, and nowadays more and more salons use the perks of technology to attract new customers and maintain their old ones. One of the greatest tools that you can also use is a scheduling app – this piece of software will help you manage the business faster and more efficiently. MyCutsApp.com, for instance, is one of the best pieces of software that you will find on the dedicated market, because it has a series of features very complex and performing. Once you start using it, you will see that without having to make a huge effort, your business will bloom and the number of clients will increase. Here are some relevant examples of how a scheduling application will benefit your business:
Help you stay in touch with clients
Salon booking software is a great tool through which you can centralise your customers and stay in touch with them. The system offers you the possibility to create a database consisting of all the relevant information you need to know about your clients, such as their contact details, occupation, preferences and previous services used. This way, as soon as an appointment is made, the system will immediately register it and the person will receive a notice on their phone or email, and also a reminder shortly before the appointment. The same goes if a meeting is cancelled: all the people involved are automatically announced and the room in the agenda is cleared, so that a new meeting can be organized instead.
Improve customer service
Taking into consideration that the software will help you keep in touch with your clients, this will definitely improve customer services. People will feel that they are valued and appreciated, and their appointment really matters to you, since you took the effort of sending them a reminder. Fortunately, the application will do this on your behalf! Furthermore, since the database consists of details about the previous and current services used, before each appointment, the staff can take a look at other appointments for each customer and be prepared for the meeting. In addition to this, you can also use their personal and contact details in order to surprise them with a ‘happy birthday’ or a greeting message during the holidays – even if they know the template of the messages is standard and they are sent automatically, they will still appreciate your consideration.
Manage your resources efficiently
Besides managing the clients and the appointments, the software will also help you to manage your resources. You will introduce in the system all the goods and supplies you have, and as soon as you are running out of something, you will receive an automated notice. This way, you will know that it is time to refill, and you will never stay out of resources.